Buying Furniture Online - 10 Tips to Help You Become an Online Shopping Expert

 By: Andrew Cleveland
Unlike many common household items many kinds of furniture tends to be big, bulky, and heavy. The online purchases of large, heavy items are usually followed by some hefty shipping costs. Before you make that purchase you want to be confident that you are buying from a website that is going to provide everything required to satisfy your needs. To be confident with your purchase you need to know what to look for and what not to look for. Your do's and don'ts if you will.

1.) While questing to find the right type of furniture you should take into account that bigger is not always better. This means that monster websites are not always going to be your best bet. You may want to think about finding a website that only offers furniture for sale. On smaller websites you can usually find better deals, better customer support, negotiable prices, and a wider range of selection because a website dedicated to selling furniture specializes in only selling furniture. Unlike the monster websites who sell everything and don't have the greatest customer support because of the sheer mass amount of orders that they get every week.

2.) Make sure that the website you would like to purchase from emphasizes their customer service, and is easy to contact. These types of things may include a toll-free number, a valid email, an inquiry system, ect. You do not want to make an order and feel like you can not easily contact the website that you purchased from. An easy way to test a websites customer service would be to come up with a question shoot the website a quick email and wait to see how long it takes for them to reply.

3.) If you're ever buying furniture in bulk you may want to consider testing the websites ordering system. Say you want to purchase 10 chairs. You could try buying 1 chair, take note of how everything works out and if you enjoyed the experience, then buy the other 9 chairs after you are confident with the website.

4.) Try purchasing furniture from a website while it is offering a seasonal discount or a store special. These may include discounts or free shipping.

5.) You always want high quality pictures to look through on a furniture website. This is especially true for wood furniture, the more detailed the picture is, the better.

6.) Check out who will be delivering your furniture. UPS and FedEx are both trusted world wide and very rarely deliver damaged items. Try to stay away from smaller delivering companies because a lot of time their employees do not have the same amount of training that UPS or FedEx employees have.

7.) Take note of the return policy. Most websites have specific return or cancelation policies. Make sure the furniture website has a period of time where they will allow you to cancel your order just in case you have second thoughts.

8.) Be sure to take a look at the damaged goods policy. You should be allowed to return or exchange your furniture free of charge if it arrives damaged.

9.) Furniture can be expensive so look for websites that offer a merchant service that is not PayPal. PayPal is a free service and makes its money by charging order fees and refund fees.

10.) This may be the most important thing to take in consideration before finalizing your purchase. It is extremely important that you make sure your order is correct before you place it. Make sure you actually want what you are about to purchase, make sure you get the right color, the right size and so on. Furniture is big and heavy so if you fill an order and decide later that you do not want it or you got the wrong color you will have to pay for all the return costs. You should also take note that most furniture websites have free shipping if your purchase is over a certain amount of money, but they will charge you return costs even though the shipping was free if you decide you just don't want it.
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