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Effective Listening

Expert Author: Ann Golden Egle | Submitted: 2008-01-04 | Word Count: 428 words | Views: 37 view(s)
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Ann Golden Egle
Do you think you are a good listener? Can you listen to the details of an associate's input and not have to scratch your head after they leave as you try to retrieve what you know was important? Do the people close to you rate fairly high because they are great listeners. Have you seen that they enjoy listening and seldom interrupt you?

We live in a rushed environment and due to this hustle - bustle, listening as a skill gets put on the back shelf as we rush to prepare reports, develop a new strategy, conduct a meeting or meet those enormous goals we've taken on as our own. Regardless of whether our role is that of a parent or CEO, the more effectively we listen, the more smoothly and effectively things seem to flow in our lives.

In "Lions Don't Need To Roar," D.A. Benton discusses the importance of effective listening:

"Top people listen more than they talk, and when they listen, they really listen. They know that the only way to have an effective dialogue with someone is to listen effectively. "

Effective listening involves more than just making eye contact or just keeping your mouth shut. As you no doubt know, you can both do that and look attentive without actually being attentive. You won't want to make a less-than-favorable impression on the person with whom you are conversing, nor do you want to miss anything important that's said, so it's wise to focus your attention and not be diverted.

Here are seven of D.A. and my suggestions to become more effective listeners:

o Remember to pause and to allow long enough so that all parties have ample time to digest and comment upon what is being said.

o Silence your internal dialogue and your inner critic chatter. Breathing helps.

o Repeat what you hear for clarification, but not so often that it is distracting.

o Encourage the speaker to continue, i.e., "Fascinating; tell me more!Be like Edith: Stiffle yourself when the speaker makes a great point or pauses for a breath. You don't need to speak. Silence is golden. Allow them to continue their stream of thought.

To let the speaker know you truly were focused on what he was saying, refer back to something he said earlier in the conversation. He'll know his input is important to you.

Say "Thank You" for the speaker's input every chance you get.

Enjoy the many, many benefits of purposeful and effective listening this week. I'd love it if you aggrandize your life with these skills.

About the Author

For the sake of keeping your career fresh and on track, would you like to enjoy a weekly shot-in-the-arm from Master Certified Coach Ann Golden EglÃ(c)(R) You can sign up for her Success Thought of the Week at www.gvsuccess.com .

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