The Legacy Reverse Mortgage chat feature can be a very valuable tool to anyone who has questions or concerns about applying for or getting a reverse mortgage or other financial services and products. Available from 7:00 am to 6:00 pm Pacific Standard Time, the live chat is a chance to get all of your questions answered in a clear, easy to understand way by professionals who know what they are talking about. And it is also a chance to do so without having to give out any of your personal contact information.
With other chats on other sites, you have to divulge all of your contact information, including your name, address and phone number before you proceed. It doesn't matter if you have a very general question or you aren't even sure if you would qualify for a reverse mortgage in the first place, you are simply going to have to give this data before you can chat. And, once you are connected, you might find yourself in the middle of a sales pitch that can be fairly high pressure. If you are only starting the process, or simply looking for information, then this kind of tactic is the last thing that you really need.
Once those other sites have your email address and your home phone number, they can start to hound and harass you, reminding you virtually every day that you are the one that wanted information in the first place. They may call you daily or send several emails for their various products. And worse, they might sell your information to an outside, third party that will also call and hound you time after time after time.
Legacy Reverse Mortgage does not require any personal information to access and use the chat feature. You simply log on during the open times and ask your question. If the question cannot be answered by the operator, you might be directed to others who can better assist you, but it is still your choice whether you give personal information or not. It is not a requirement.
Reading articles and other Reverse Morgtage calculator works for some people, but there are often things that might seem confusing and will need to be clarified. Often, that is better done by talking to someone directly so that you can ask the questions that might not be specifically covered in a general article or in an application packet. Sometimes all you need is the answer to a question about how to fill out your forms so that you are doing them correctly and other times there are other questions that you need to have answered. Chat can be the simplest way to get the information that you need before you start the process because if you are simply not qualified for a reverse mortgage, then it is a waste of time to start the paperwork process. If you are qualified but not sure that it is right for you, then chat can help you make the decision whether to proceed or not.
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