Managing apartments or condominiums is a clear-cut job, though not an easy one. You just need to keep the residents happy, keep the units filled with tenants, and keep the cash flow flowing.
Imagine a couple searching for that perfect upscale apartment or condominium to rent and finally thinking they have found it in your apartments. The grounds are lushly landscaped and the lawn is well manicured. The architectural design is appealing, giving them a calming sense of well being and that “coming home” feeling as they drive onto the property. The floor plan of the vacant unit is exactly what they are looking for with excellent amenities including high-speed computer access and a kitchen that is a cook’s dream with modern appliances and lighting. Everything seems so perfect and they are almost ready to sign the lease, but first they want to see the community laundry room. As the manager, you reluctantly escort them to the laundry area and suddenly they are plunged decades into the past.
This is a Saturday morning and the laundry room is packed. All the machines are in use, someone is cursing over a jammed quarter slot on a washer, and two women are bickering over whose next in line to use one of the dryers.
What a deal breaker! The couple back out of the laundry room, mumble something like “We’ll let you know what we decide” and practically run for their car. There has to be a better way!
Now imagine the same scenario except now you insist on displaying the laundry room and associated features instead of doing so reluctantly. The Clothes Care Center has well maintained quality equipment that is coinless and cashless. Machines are accessed with a “smart card” system instead of coins. Residents insert an AccessCard into the machine and never have to worry about obtaining enough quarters to complete their load of laundry. The user can add value to the AccessCard at any time by using a credit or debit card. If desired, the resident can purchase pre-pay AccessCards. The benefits of such a system are tremendous for both the business and the residents. With no cash to lure in thieves, the laundry area is safer by deterring break-ins and vandalism.
Hi-tech features extend beyond the coinless machines. LaundryAlert is an internet-based laundry monitoring system that allows residents to check on the status of washers and dryers using computers, cell phones, or PDA devices. Residents can check on washer and dryer availability, request notification when machines become available, and even receive email alerts when their laundry is complete. Such a wonderful difference in the laundry experience can ensure that the lease is signed.
Improved technology extends to the cash flow side of the business as well. Accountability statements ensure that all revenue is accounted for so you can feel confident in the accuracy of the commission checks.
Many companies offer laundry room services, so take the time to do a side-by-side comparison of services. Choose a service company that applies innovative technology along with incomparable customer service, unsurpassed maintenance and repair, and detailed revenue information.
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