|
Getting past call reluctance is one of the keys to successful cold calling. Understand what's causing the reluctance and work on a solution. The three main causes of cold calling reluctance are lack of a plan, attitude and fear of rejection. If you don’t know how to make a call from scratch and build trust, it seems to make sense to rely on a letter, brochure, or e-mail to do the job. But once you learn to do cold calling the right way – with the new mindset – you’ll realize that sales letters really aren’t any help at all. Here are 4 reasons to consider making cold calls without referring to a sales letter. When you have skills, you know how to catch a prospect's attention, you know how to keep their attention, you know how to respond to questions and objections and you know how to ask for what you want. When you have those skills it's no longer about a "warm" call or a "cold" call, it's about communication, conversation and results. New York Times Best-Seller Frank Rumbauskas explains the dark side of how companies use cold calling in an attempt to cut costs at the salesperson's expense. In an informal poll of sales professionals we found that many sellers unfortunately think of cold calling as being as enjoyable as getting a vasectomy with a chain saw. Ouch! One of our clients actually said that! Now, staying with the metaphor and with a few new skills and adjustments in attitude the seller can quickly come to think of cold calling as better than sex! Article explains why you shouln't cold call to generate sales leads. It explains that you should sell the way that the sales experts (sales consultants) sell. What happens when you’ve made a cold call and your prospect invites you to make a sales presentation? At this point, you might have a hard time creating a two-way conversation because you’re forced to go in with a canned sales pitch and try to get them to buy your solution. Here is a new cold calling approach which helps you to face such situations. The first question asked by those who are new to selling is, "I know the company I want to prospect. Who should I contact first in that company?" The vast majority of salespeople do not enjoy cold-calling…yet, it is an activity that most need to do on a regular basis. Here are some steps to practice this critical discipline.
Go through the "no's" to get to "yes." There is a world difference between "telemarketing" and sales professionals who cold call prospects. In the world of cold calling, there can be a lot of negativity. It’s not easy to talk to someone you haven’t met – especially when you experience rejection so much of the time. Most people who sell really dislike cold calling, and I don’t blame them. But there’s a new and better way to make cold calls. Change your mindset, and you’ll find that cold calling can be enjoyable as well as productive. Take a look at these 4 powerful secrets to make your cold calls in the new way. How often do you project your fears and insecurities onto the prospect you are calling and decide that you are doomed before you dial? It is time to change. 90-seconds of phone time you have with prospects are pure gold. We all think that incoming calls and “leads” should be easier because they’re not cold calls, right? Well, when you think about it, why aren’t they? Most of the time the other person is just looking for something and isn’t ready to make a decision yet. But we get so excited that we begin to “sell” anyway because it seems so much easier. It’s always a little scary to try something new when an old formula (even if it doesn’t work very well) is familiar to us. But remember that the definition of insanity is to continue doing the same thing over and over, while expecting different results. Let us discuss how to avoid getting pulled back into cold calling frustration. For those of you that are mortgage brokers or loan officers you know that cold calling is an essential part of the sales game. Lear step-by-step sales scripts have done a lot to give selling a bad name. Not because they don’t “work.” Some people who use cold calling scripts actually do make some sales. The problem is, even if you’re a good-hearted businessperson, scripts make it almost impossible for you to avoid sounding like a “salesperson.” And this is a serious problem. Because most people respond to a sales agenda with something like, “Uh oh, I’m about to be sold something. How fast can I get this person off the phone?” The tremendous advantage of cold calling is this: No other marketing method allows sales professionals to reach as many prospects in as short a period of time. Let’s say you’re on a cold call, and it’s going well. You have a strong connection with your potential client. But the conversation starts to wander off the topic. And you’re not sure how you can regain focus without the other person feeling pressured.
|