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  • The Power of Words - How to Avoid Stomping on Personal and Customer Relationships - The power of the word is real whether or not you are conscious of it. Your own words are the bricks and mortar of the dreams you want to realize. Behind every word flows energy. Sonia Choquette One of the most profound powers we have, in our business or personal life, is the power of speech.
  • 4 Great Reasons to Really Get to Know Your Customers - Do you ever wonder about the lives of your customers? I remember how thrilled I was to get my very first customer. It was a delightful moment that I shall never forget - I've got a Sale! Wow! I've got Money!! I have to admit to you that I didn't really go on thinking much about the life of that customer, nor do I even remember their name. But, over the years, since that day long ago, I've learned the real value getting to know your own customers. Why should I get to know my customers? 1. It builds a lasting relationship and loyalty to your company.
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