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How Much Money is Poor Morale Costing Your Company? - As a business owner I’ve had staff come and go over the years. Some have done extremely well and others not so well. During the time I was directly involved in running my business I found some weaknesses in myself that tremendously affected things that were going on. 5 Delegating Power Principles - Is Your Delegating Style Outdated? - Time management skills can always be enhanced. Does our quiz reveal that you are working from outdated strategies? If so, revise your approach with these 5 Delegating Power Principles. You can enhance cooperation and effectiveness. - Take this quiz to discover your delegating style. - Explore how your methods match up with traditional and new delegating practices. Employee Morale, Employee Retention and Common Civility - I recently had a conversation with a director of a major law firm about morale among employees. It was low, and employee retention was beginning to be an issue. As we talked, it became apparent that while the lawyers had access to everything that would help them perform to their potential, the same could not be said for everyone else in the firm. People from managers and supervisors to support staff at all levels felt their contribution was not valued. The problem was not money. Show them you Care: Break the Golden Rule - It looks very simple, doesn't it? "Do unto others as you would have them do unto you." The Golden Rule seems so all-inclusive that it should be a fix for all human relations. Simply behave toward everybody the same way you would appreciate being taken care of and all will run smoothly, right? But wait... It seems that something is wrong... Would your twenty-two year old big shot sales guy want the same goals out of their job that your forty year old office clerk does? Is your technical staff aiming for similar goals and reimbursement as your receptionist? Indeed, their needs and wants are quite different, however many bosses apply a universal approach when appreciating their key staff. When a large project is finished, all staff gets an identical reward, be it breakfast or a gas card. Tips for Setting the Conditions for Business Success - To create a stellar organization in which people can do their very best work, you need to focus on designing the circumstances under which people can function most effectively. The better you set the conditions, the more profitable your business will be! Two areas that deserve attention in this regard are 1) your ability to observe the results of interactions and relationships in your organization, and 2) how well your business can shift to becoming system-dependent instead of remaining person-dependent. Each element plays an important part in determining the long-term success of your group, organization, or enterprise. ------------------------------------------------------- Are You Carefully Observing Cause and Effect? ------------------------------------------------------- Your business success requires you to observe and fine-tune a series of cause-and-effect relationships within your organization. Improving employee retention - Last month, we followed along as Jane and Bob examined motivation and how each team member is motivated differently. The 5 Most Common Mistakes with Employee Benefits - Progressive companies are increasingly relying upon employee benefits to attract and retain top talent according to a new MetLife study. 55% of employers rank 'employee retention' as their No. 1 benefits objective. Unfortunately, the same study showed that only 33% of workers feel strongly that their company effectively educates them on their benefits options. The Bad Apple At Work May be Your Best Apple - Employee Productivity - It is often said that one bad apple can spoil the barrel of apples. The same can be said of employee morale at the work. One employee with a poor attitude can ruin your whole carefully plan campaign of motivation and productivity at the jobsite. Dealing with difficult employees is perhaps the hardest part of running any operation. In the end after all your careful choices and planning, hiring and training it all comes down to the employees on the job. Everything in life is communication and interaction with others. Call Center Morale Boosting Strategies - Morale is deceptively important in the running of an efficient call center. Leadership - Leadership is the ability and skill to put your plans into action and make your team take part in this whole-heartedly and ecstatically. It is the ability to get other people to do that which they would rather not, without hesitation. Like any other skill, it can also be learned and can be improved with practice. Shining Shuttle to the Stars or Long Black Train to Hell - The power to wage and win wars may be to the minds of some what makes a nation a super power but after a closer examination of history it can be seen that military victories don't go very far to keep a nation at the peak of power. History says it is a nation's moral fortitude alone that keeps it at the top. Obviously there are those who don't believe this and there is even more who think it is pure folly just to entertain such an archaic thought. Throughout history the strongest nations were often brought down by a mere device. To wit, ancient Babylon seemed impregnable with its massive walls that could hold six chariots side by side on the tops of the wall. Communication Culture at Work - Building a Feedback Culture at Work Giving feedback simply means telling people how they're going at work. However, the real art of feedback is the ability to also accept feedback yourself - being prepared to listen to what others tell you, without being defensive if it's bad news. Building a feedback culture in your organization, where everyone is comfortable about giving and receiving feedback about their performance, builds employee morale. Motivating Others - What's The Real Answer? - So, economics and statistics are the flavour of the month, or more specifically "Freakonomics" (Steven D. Levitt and Stephen J. Dubner, Penquin Books 2006). In a quote from Levitt's website, "Through forceful storytelling and wry insight, Levitt and co-author Stephen J. Dubner show that economics is, at root, the study of incentives - how people get what they want, or need, especially when other people want or need the same thing." And Levitt and Dubner do have many interesting, amusing and sometimes disturbing (at least to me) stories to tell. Workplace Environment and Its Impact on Employee Performance - The Importance of the Workplace Environment Many managers and supervisors labor under the mistaken impression that the level of employee performance on the job is proportional to the size of the employee's pay packet. Although this may be true in a minority of cases, numerous employee surveys have shown by and large this to be untrue. In fact, salary increases and bonuses for performance, in many instances, have a very limited short-term effect. Boost Employee Morale With An Employee Incentive Program - Is there a lull in your office? Are your employees not satisfied anymore with the way that you are manning the place? Good managers know from their own observations that employee attitude affects their work and eventually the company's output.

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