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Webconference Articles

 

Displaying Results for Webconference

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According to the Forrester consulting firm, the WEBconference market has had a 28 per cent annual increase in the last 5 years and this progression should continue until 2011, going from 700 million to 2,8 billions a year. Better known for its applications on the public WEBinar, the eMeeting applications should experience in themselves the strongest increase.

The eSales is applicable to several stages of the sales process: in prospecting while in a WEBinar, in the occasion of a presentation, preparing a submission, the review of a proposition , the negociation of a contract and lastily for the coordination of a project and the client's satisfaction follow up. In the last case, we refer to is correct to call eMeeting. It is also a wonderful tool for commercial training for new representatives and partners in eLearning.

Integration of new employees is a difficulty faced by many companies. The new additions are left to fend for themselves, hoping to learn directly in the arena.

Let's say it, training for new employees is usually done "on the go", while their performance takes its time to show. Moreover, 80 per cent of the accumulated knowledge of an enterprise is in the mind of its personnel and this knowledge leaves when the employee does. Consequently, the knowledge management and the sharing of the best practices are the major concerns of the continuing training and the coaching. This is the real challenge of the learning process in which participation is key.

The WEBinar is without any doubt the best known WEBconference application. Is an additional weapon for the marketing arsenal. Its objective is to identify suspects, people whom identify themselves and show an interest. Is left to qualify them to know if they are interesting for your company. The WEBinar is placed in the crossroad between marketing and sales.

The Customer Relationship Management is first of all and before anything else, a business strategy technologically supported and not the other war around. It consists on identifying the value of the clients, to keep them, develop them and get new ones. In this perspective, the prospecting of acquiring new clients begins with WEBinar while sales in itself, especially the presentation to prospects, is done in eSales.

Conferencing calls are a boon to businesses and families. More that two people can talk to one another at the same time.

 
 
 

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